Why does this happen?
Unfortunately, iOS & Android sometimes terminate apps that are running in the background, such as Hold. We're seeing this most frequently for users who are charging their phones and/or are running many other apps in the background while Holding.
How to minimise the risk?
- Avoid charging your phone while Holding
- Avoid running other apps in the background while Holding
We're really sorry if you've experienced a crash. Be assured that we're always working hard to make Hold more reliable to deliver the best possible experience to you.